Located in West Jordan, RGS Exteriors and Construction owner Tim Brown Jr. is the fourth generation in his family to run the business. At 14 years old he started working with his father Tim Brown Sr. to learn “how to work” but he told his son that he didn’t want him to stay in the business forever because he expected him  to “have a better life.”

“Ironically enough, I think that I have an amazing life better than I can even imagine,” said Tim Brown Jr.

Since partnering with his father in 2000, together they expanded the business to not only include the original gutter service but as a one-stop shop for anything home exterior.

By being a family-led business, they also make their customers feel like they are a part of that family with personalized service. The reason they became a “one-stop shop,” Brown said, was to give the community a trustworthy option for all of their home exterior needs.

Four generations of the company have been trusted by the wider Utah community to help with needs from gutters to full exterior renovations and despite what his father wished for him, Brown remained in the business and is even passing that same work ethic and company culture to his four kids as the fifth generation of the family-owned company.

“There's not an advertisement that we have that doesn't have our generational picture,” he said. “It's to show and to tell everybody what we care about and what we're going to do.”

Ranging in age from 18 to 24, Brown said his kids have been involved since the same age he started. All four have found ways to stay involved despite full schedules of school, athletics and more throughout the years.

Connor (18)

Brown described his youngest son, Connor Brown as “Mr. Everything,” alluding to his involvement in a lot at school. The 14-year-old start time to work in the family business has helped cultivate a work ethic that translates to school.

“He's a student body president, Sterling scholar, captain of the wrestling and football teams and an academic all-state in both football and wrestling,” Brown said. “I mean, he just does it all so he doesn't have a lot of time to work, but when he does, he just comes and works in the shop.”

Adalee (20)

While in school full-time to become a nurse practitioner, Adalee Brown works on the company’s social media presence. She started at the age of 16, sweeping the shop as her first job.

Currently, she creates posts on Facebook and Instagram highlighting the happenings in the company.

“If she has time this year, what we're going to have her do is go out on job sites with customers and talk to them and highlight what they've done,” Brown said.

The larger goal closer to the end of the year is to create a brand ambassador program to highlight more customer testimonials and expand the social media presence of RGS. Making customers an even larger portion of the company’s focus.

Kaden (22)

The only full-time employee of the fifth generation, Kaden Brown works on the backend of the website. He started full-time about a year ago. He’s currently in school to become a programmer and is using that knowledge to improve the online experience of RGS.

But he was involved long before his programming days, Brown said.

“Before he did that, he worked really kind of as a grunt, sweeping the floors, going out to job sites, taking trailers, going to the dump, just kind of being a project assistant and doing all the tedious things just to teach him how to work,” Brown said recalling his similar experience during his teen years.

The two oldest boys even worked in the company’s full sheet metal shop where RGS does their custom bending projects for homes, working their way up in the company like everyone else.

Talmage (24)

Talmage Brown is the oldest son. He’s currently attending college in Southern Utah playing football and is the farthest away from home.

“We work hard, every generation of the company does,” Talmage said. “It is a great place to work and grow in this industry, I'm very blessed to have been there so long and have the opportunity to grow with it.”

For Brown, his oldest could be the reason the company expands further south in the future.

“If he doesn't make it to the NFL, which is his dream, he is probably going to be involved in the company,” Brown said. “In the next five years, we'll have a new division of RGS exteriors in southern Utah, because that's going to be an opportunity for my son to get his feet wet in the business and do that in the southern Utah area.”

Brown said that his kids are critical to the culture that has been a part of the company since its beginning.

“I think having my kids around, continues to solidify the culture and how important the culture is to us,” Brown said. “It's not just my family, but we're like family within a family— we have a ton of family working for us and together.”

As an example of the culture, he pointed to his sales team.

Despite the national presence of the company which in other companies feeds competition among salespeople, Brown said his sales team is the opposite.

“They have a text group where, when somebody sells something, they text it, and it's always congratulations,” he said. “They always want to help each other.”

Cultivating that culture within the company expands to a culture of caring outside of the company for customers.

Keeping with the family theme, many teams in the company include father-son duos.

“Summary from the top down to the bottom is that everybody's really there to help each other,” Brown said.

RGS trains their employees regularly, introduces new products every one to two years and continues to impress customers with their business shown in their overall 4.9 star Google review.

Brown said that just like the company has grown to include much more than when it first started with gutters, he’s excited to see what the future holds.

Who knows what else the next generation will bring to the company as they plan to be around for a lot longer still.